Who are we?
The Heartland Local Interest Group is made up of a number of IT Service Management practitioners and vendors who do business in the Central Illinois area. The group exists to promote industry best practices providing an environment to educate and share information about operational processes and achieving operational excellence. Our interest group includes individuals from companies in Energy, Financial Services, Information Technology, Insurance, Manufacturing, and Medical.
LIG Information
You are cordially invited to the upcoming itSMF USA Heartland Local Interest Group event.
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EVENT DETAILS:
| Topic |
Process Improvement
|
|
|
| Sponsor |
TBD |
| About the Event |
Speakers will share their real world examples how they improved processes. This will be a joint meeting with the local ISACA group. |
If you have any questions, email us at mailto:heartland@itsmfusa.org
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| 2012 Event Schedule |
| Date |
Topic |
Location |
| February 8, 2012 |
Process Improvement
|
Bloomington, IL
|
| May 9, 2012 |
ITIL Value Workshop |
Bloomington, IL
|
| August 22, 2012 |
ITIL Expo
|
Bloomington, IL |
| November 14, 2012 |
ITIL Simulation
|
Bloomington, IL |
| 2012 Discussion Groups |
| Date |
Topic |
Location |
| March 14, 2012 |
To Be Determined |
Champaign, IL
|
| June 13, 2012 |
To Be Determined |
Peoria, IL
|
| September 12, 2012 |
To Be Determined |
Springfield, IL |
| December 12, 2012 |
To Be Determined |
Pekin, IL |